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We have listed the most frequent questions and answers on this page. If you can't find what you're looking for, feel free to reach out to us

How do I place an order?

Under each picture you will see a tab, Buy Now. Go to this section, add to cart and fill in required details. We will get back to you with the shipping costs after you have placed your order.

I want to buy a painting that I see on display in a restaurant or at an event

Just hover over the QR code attached to the painting and follow the on screen instructions. When you receive confirmation of the sale, just show it to the restaurant and take home your artwork.

What payment methods do you accept?

All transactions are presently done through PayPal.

What is your shipping policy?

When you place an order for a painting, we will send you the shipping costs before we process the order.

How do I track my order?

When your painting has been shipped we will forward you a tracking link by email.

What is your return policy?

You can cancel your order and receive a full refund before the painting is shipped. As soon as the painting is on its way we are unable to accept a return. All paintings will be insured against damages whilst in transit.

I am an artist. How can I display my art on Xalo's site?

If you would like to sell your art on our website, we would love to hear from you. We will send you a submission form which you can submit back to us. Your work can be on display within a few days.

What are the benefits of becoming a member of this xalo art community?

As an artist, it can be beneficial to be around other artists. Because we only work with localised artists there are opportunities to meet up and inspire each other. We encourage you to showcase your work through café’s and events.

As an artist, can I showcase my work at one of your events without being featured on your website?

Unfortunately not. All artists are part of the Xalo Art Cafe and therefore will be part of our community.

Do I have to pay to be an Artist showcasing in an Art Cafe?

The great thing about being an artist with the Xalo Art Cafe is that you only pay us if you sell something.

Things you need to know

We accept payment via PayPal

Read our shipping policy.

Once shipped, you can track your artwork with tracking number


Check out our FAQs first.

Have more questions? Ask us


We have standard shipping rates.

Read our shipping policy.

Are you an artist?

We’d love to display your art.

Learn more.